When a death occurs
If you are not sure of who to notify or what to do, you may call (781) 284-3376, and we'll assist you in notifying the proper agencies.
A photo of your loved one (Digital photo is great too). Clothing for a visitation or wake service. Information for the Obituary.
Sympathy cards and food are a good start. Before sending flowers to the funeral home, be sure to check because sometimes families request "no flowers."
Whether it's flowers, a donation to a charity, or a commitment of service to the family at a later date, as always, "it's the thought that counts." Always make sure to provide the family with a signed card, so they know what gift was given, and by whom.
Don't feel that you have to stay. If you make a visit during calling hours there's no reason your stay has to be a lengthy one.
Don't feel you have to view the deceased if there is an open casket. Act according to what is comfortable to you.
No cell phones. Switch it off before entering the funeral home, or better yet, leave it in the car. It's inconsiderate to be on the phone (talking, messaging, or scrolling) during any funeral service.
Don't neglect to step into the receiving line. Simply say how sorry you are for their loss, introduce yourself, and how you knew the deceased.